Privacy Policy

Last Updated: November 2025

RideNow247 ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website or mobile app to request rides with licensed local taxi drivers in Turks and Caicos.

1. Information We Collect

We may collect:

  • Personal information: name, email, phone number, and payment details
  • Location information: pickup and drop-off points to match you with drivers
  • Device information: app usage, browser type, and session data for analytics
  • Communication history: messages or feedback you send us

2. How We Use Your Information

We use your data to:

  • Process ride requests and payments
  • Communicate updates about your bookings
  • Improve our platform's performance and reliability
  • Prevent fraud and ensure safety

We do not sell or rent your personal data to anyone.

3. Sharing Your Information

We share only what's necessary with:

  • Licensed taxi drivers to fulfill your ride
  • Payment providers (e.g., Stripe) to process transactions securely
  • Service partners who help us operate the platform

All partners are required to handle your data safely and in compliance with this policy.

4. Data Retention

We keep your information only as long as needed to provide services and meet legal obligations. You can request deletion of your account or personal data by contacting [email protected].

5. Security

We use encryption and secure servers to protect your information. While no online system is 100% secure, we take reasonable measures to keep your data safe.

6. Your Rights

You have the right to:

  • Access the personal data we hold
  • Request corrections or deletion
  • Withdraw consent at any time

7. Contact Us

If you have questions about privacy or data use, contact us at [email protected].